Care Sector Webinar: Best Practices to Boost Recruitment, Retention and Employee Engagement
WorkBuzz impacting engagement in the Care Sector
How Home Instead improved its employee experience and customer satisfaction by 15%…
Record number of CQC
increased by 35%
increased by 15%
Against a backdrop of high attrition in the care sector, Home Instead sought to improve employee engagement and employee retention, whilst ensuring every client had a great experience.
Home Instead first introduced an employee engagement survey in 2010, but only a third of its CAREGivers, most of whom don’t have work email, participated. It wanted to re-launch its engagement strategy and partnered with WorkBuzz…