Building connections with your care workers
Are you experiencing significant challenges with the recruitment and retention of your workforce? You’re not alone – this is a long-term challenge facing this sector with an estimated 480,000 more posts needing to be filled by 2035 in the social care sector alone.
People are at the heart of your organisation. By engaging your employees you’ll create and retain a strong workforce, improve service levels, increase performance ratings and make a difference.
WorkBuzz helps organisations like yours build an engagement strategy that works for your workforce – through regular, real-time feedback from your people.
Speak to our team
What employee engagement challenges are you facing?
- Employee retention
- Response rates
- Health & safety and wellbeing
- Attracting new recruits
- Leadership connection
Staff turnover is the biggest challenge for health and social care organisations, but do you know why your employees are leaving? What are your biggest retention risks? Using the WorkBuzz platform, you can gather real-time feedback through regular employee listening, identify where these triggers are hiding and address them before it’s too late. Our expert consultancy team will help you translate the feedback into positive change and keep hold of your caring workforce.
It’s likely a large proportion of your workforce are ‘deskless’, working on the frontline providing vital care services. If you already have an employee engagement survey in place, it can be a struggle to get good response rates. Many employee listening platforms rely on corporate email addresses to gather replies. The WorkBuzz platform has flexible survey delivery routes, offering easier access for your care workers and more informed data for your leadership teams.
A lot of caring roles involve physical, mental and emotional hazards. Stretched workforces often lead to slips in safety procedures – leading to a rise in accidents, lower CQC ratings, higher staff turnover and increased costs. WorkBuzz offers best practice questions focussing on health and wellbeing, alongside benchmarking from other health and social care organisations to understand your performance.
Are you struggling to fill your recruitment gaps? Have you considered your employer value proposition? WorkBuzz can give you regular insights from your existing workforce to help you identify areas for improvement and benchmark against your competitors to build a better culture and attract new candidates.
Do your frontline carers feel a connection to your organisational culture? In a sector that is so people focused, leadership is essential for driving a positive culture and it’s vital your employees feel a connection. WorkBuzz can help you listen to your employees, understand their concerns, gather data and empower change across the business.
Data-driven outcomes
We help put HR in the driver’s seat by linking employee engagement to organisational KPIs, so everyone gets behind your decisions.
35%
increase in response rate
Record number
of CQC Outstanding ratings
15%
increase in customer satisfaction
Watch our recent webinar
Health & social care:
Creating a listening culture to improve
employee recruitment and retention
In partnership with UK Care Week
WorkBuzz’s Head of Culture, Dawn Smedley, is joined by Amanda Scott, CEO of Forest Healthcare, to uncover why employee listening is now more important than ever for care-focussed organisations
Trusted by organisations across the industry
What do our customers say?
“Working with WorkBuzz provides us with a huge amount of insight into our operation, helping us to improve CAREGiver engagement and retention, and client satisfaction.”
Helen Jones, Communications Manager
How can we help you?
WorkBuzz enables forward-thinking health and social care organisations to build great company cultures by gaining regular, bite-sized feedback from their people – whatever their working pattern or location.
We specialise in supporting employers with high volumes of deskless workers to easily collect feedback, spot the gaps in their employee experience and empower their leaders to make data-led people decisions.
We’d love to help you achieve your employee listening objectives, too.
Let’s talk
We’d love to understand more about your objectives for employee listening – let’s book a call!
© 2022 WorkBuzz Analytics Ltd.
