Over half of respondents to State of Employee Engagement shared that the greatest generational difference likely to affect their organisation in the future was the faster career progression expectations of younger employees.
Millennials and younger generations have heightened expectations for their career progression compared with baby boomers and Generation X. This stems from their high levels of access to technology and expectation of instant interaction.
Imagine growing up in a world where you only just remember having to dial-in to the internet, let alone never having a mobile phone or going to a library to research an answer rather than having the convenience to ‘ask Google’. For these employees, the answers and solutions to problems have always been a click away, and they’ve been able to play games, see how easy it is to achieve success and ‘level up’, all at their fingertips.
Employers need to provide these employees with ways of upskilling and earning badges or progressing through the ranks to demonstrate capability. Rewarding employees through small pay or reward package enhancements is another option to help alleviate these expectations.
As well as these faster career progression trends, meeting expectations of instant change/feedback is another generational difference that is likely to affect business. 4/10 organisations believe that the trend most likely to shape the development of their organisation’s culture was an appetite for instant feedback, and the evolution of technology/automation.
These two trends go hand-in-hand as technology now enables instant conversations with celebrities, politicians and world influencers. We are all masters of our own personal brand – sharing the best of our lives through social media and feeling reassured by ‘likes’, impersonal contact points and a count of numbers, rather than comments, as affirmations on our posts.
It is important for organisations to focus their efforts on this and adapt to the changing needs of employees. Employees now expect their businesses to also offer a high level of communication, using new technologies that enable both the employer and employee to have a voice, or a way of communicating in this impersonal style of clicking ‘like’, in a place where they can share their thoughts and ideas with other colleagues in their organisation.
Struggling with generational differences or the changing expectations of employees? Request a demo here and we’ll give you a call to discuss your challenges.