We believe it's the beginning of a new era for employee listening
Some questions need depth. Others need an answer now. It’s important to understand engagement across the entire organisation. But sometimes a leader needs to understand what's happening on the frontline today - hearing directly from the people closest to the work and to the customer.
We believe modern employee listening needs to do both.
That's why we've built different ways to listen from structured engagement programmes with Engage, to direct, in-the-moment conversations with Dialogue.
Different needs. Different moments. The same intention: bringing organisations closer to their people and making what they hear more useful.
Progress is something we build together
Technology makes listening easier. But technology alone doesn't create progress.
That's why partnership has always been fundamental to how we work. We work alongside you, bringing experience, challenge and support where they'll make the biggest difference - and adapting our approach to your culture, ambitions and where you are today.
Because better listening isn't the end goal. It's about helping leaders understand their people more clearly, managers respond with greater confidence and organisations keep moving forward.
Our role is to help you keep going further - building the habits, capability and momentum that connect what your people are telling you more closely to the decisions you make and, ultimately, howyour organisation performs.
People Science turns listening into understanding
Technology can surface what's happening. People Science helps you understand why it matters - and what to do next.
Our People Scientists bring expertise in organisational psychology, employee engagement and behavioural insight to the questions you're trying to answer.
They help you ask better questions. Look beyond headlines and scores. Understand the behaviours and experiences behind what you're hearing. And connect employee insight with the decisions leaders and managers need to make.
That expertise shapes WorkBuzz too. By working closely with HR teams, leaders and managers, our People Scientists keep us connected to the realities organisations face - helping shape our thinking, our technology and where we go next.
Because however you listen, more information isn't the goal. Better understanding is.
Why we're different
Ten years of listening has taught us to listen differently
For a decade, we've worked alongside organisations to help them understand their people - what engages them, what gets in their way and what helps them do their best work. And we've learned something important along the way.
Better listening isn't about asking more questions, collecting more data or building more dashboards. It's about getting closer to what's really happening and making it easier for leaders and managers to know what to do next.
That's why we're continually looking beyond the traditional survey to find new ways for organisations to listen.
We think around the problem
Successful partnerships also shape the way we build technology. We don't start by asking what else we can add. We ask what's getting in the way of your progress and go from there.
We don't innovate to add functionality. We innovate to remove the barriers between the employee voice and change happening.
We're still listening.
What comes next will be shaped by the same thing that got us here: listening and understanding the reality of work - particularly in complex, multi-site and frontline organisations where staying close to people can be hardest. That's how we'll keep finding better ways for you to listen.
Closer to your people. Clearer on what comes next.
Safe and secure, embracing AI
“Achieving the new international ISO 42001 certification gives our customers confidence that we manage AI with the same rigour we apply to security, privacy and data protection
Together with ISO 27001, this demonstrates our continued commitment to building technology that organisations can trust.”
Steve Frost, CEO