Build a culture that works for all your people
Leaders in financial services face unique people challenges. Keeping up with new technology and regulation, recruiting and retaining employees, and training and upskilling employees for new roles are just to name a few, and the talent pool has significantly declined over recent years as a result of unengaged employees.
WorkBuzz helps address these challenges and more – using accessible surveys and regular employee listening to drive engagement.
We know the finance industry
Leading the way: how Arbuthnot Latham revolutionised their employee experience to drive positive change across the business.
Following the introduction of regular employee listening with WorkBuzz, Arbuthnot Latham achieved:
✅ 89 – 90% response rate
✅ 93% (up 28%) feel the company considers the wellbeing of its employees
✅ 90% (up 21%) feel the company provides a great service to its clients
✅ 86% (up 20%) agree senior managers of the company have clearly communicated a future direction
The importance of employee listening 👂
A perfect storm created by Covid-19, The Great Resignation, Brexit, skills shortages, an ageing workforce, and the cost-of-living crisis has seen the number of employees in the finance industry consistently fall over the past few years.
The ensuing war for talent will only be won by organisations that have a strong employee listening strategy. Running regular employee surveys and listening closely to your people gives you a true view of how your workforce feels – and provides the insights you need to assess and improve the drivers of employee engagement.
“My remit when joining Arbuthnot Latham was to deep dive into the HR challenges and develop a long-term strategy on how to address them. The WorkBuzz platform has allowed me to achieve this by providing actionable insights that tell the full story of what is detracting from a positive employee experience. The benchmarking functionality has also been well received by our senior management team and is used as a driver for improvement. There will always be more that can be done, but I’m delighted with the 2021 engagement survey results as they demonstrate positive progress for the business.”
Andrew Dagger, Group HR Director
{FREE eBook} Employee engagement in financial services 📖
In this eBook, you’ll learn how to go about fixing the leisure and hospitality industry’s unique people challenges, how to effectively reach and engage your deskless employees, and a few ideas for how to improve employee engagement at your organisation.
Contents include:
✅ 4 key people challenges in financial services – and how to fix them
✅ How to reach and engage employees in financial services
✅ 5 ways to improve employee engagement in financial services
✅ CASE STUDY: How Arbuthnot Latham revolutionised its employee experience to drive positive change across the business
Financial services content 📹📚
