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Employee survey software for frontline and multi-site organisations

Closer to your people. Clearer on what comes next.

Better questions, stories that matter and guidance on what to do next. WorkBuzz’s employee listening platform is shaped around your organisation and the people you need to reach. Together, we move beyond just surveys to turn what your employees say, into what managers and leaders do.

Employee survey software for frontline and multi-site organisations

The organisations already going further than surveys with WorkBuzz

Listen deeply. Listen in the moment.

Build a listening programme around your organisation with Engage. And when leaders need answers quickly, Dialogue helps you hear directly from the people closest to the work.

Engage 11
Engage

Employee survey software that turns listening into progress

Build a listening programme around your organisation, culture and ambitions. Engage is an employee survey tool that combines flexible technology, People Science and hands-on partnership to help you understand what matters, give managers clear guidance on what to do next.

Find out more about Engage
Dialogue
Dialogue

Get closer to what’s happening now

When leaders need answers quickly, Dialogue connects them directly with the people closest to the work. Ask focused questions, hear authentic responses through video, voice or text, and understand what’s happening while there’s still time to act.

Find out more about Dialogue

How WorkBuzz goes further than surveys

Over a million hours of employee listening experience and 10+ years of innovating in this space have enabled us to develop employee survey software that overcomes the barriers to progress.
Taking Action

Action planning

Drive engagement beyond the ‘HR initiative’ into team by team progress. Help every manager to act by surfacing the priorities that matter most and create guided, personalised action plans.

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The right question at the right time

Perspectives for leaders

Give leaders and managers a relevant perspective on sentiment and survey results. WorkBuzz Perspectives and Dialogue use AI to surface, collate and curate themes from employee feedback at scale.

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The right question at the right time

The right question at the right time

Structured engagement listening insights or a pressing operational question? We work with you, combining technology and People Science expertise, to answer the important questions you need answering.

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Deskless workers

For deskless and distributed workforces

Get whole workforce visibility by removing access barriers for frontline and deskless workers. Mobile-friendly surveys, QR codes and on-site kiosks reach every employee voice.

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Your employee survey software should fit your organisation. Not the other way around.

There’s no standard route to better listening. We start by understanding where you are, what you’re trying to achieve and what’s getting in the way. Find out how we work with you to build progress together.

Every workplace has its own story. We help you hear it.

Nick Searing
We had good intent and strong purpose but it fell down because the actions were not aligned to the issues. WorkBuzz changed that. Leaders are now coming to us asking for more action plans. We're achieving a 78% response rate across our 4000-person employee base so we can be assured that those actions are grounded in the data.
Nick Searing Head of Internal Communication, Butlins Read their story
Paul McCreath
Having WorkBuzz talk directly to our Managing Directors as an impartial expert has had an impact and we consistently make decisions based on the data that WorkBuzz provides. Since implementing WorkBuzz, we've seen response rates reach a record 79%, with strong participation from field-based teams who had previously been hardest to reach. By reducing attrition, we estimate we've saved £5.8 million.
Paul McCreath Group People Director, VolkerWessels UK Read their story
Maria Beghloyan
One thing that stayed constant, and I really appreciate it, is customer service and response to queries. The responsiveness from the team and the patience needed on the learning curve — that is definitely something to celebrate. It was a pretty high bar already and WorkBuzz met it. So that's wonderful.
Maria Beghloyan Organisational Design & Development Specialist, Plan International Read their story
Director of People and Culture
Through the use of our internal data alongside the survey data, we've been able to tell a clear story of why we are in the business of feelings. There has been a real step change in our focus on engagement as a result. We now know we can achieve 60% lower stock loss in high-engagement stores and 2x better sales conversion in those stores.
Director of People and Culture Global Fashion Brand Read their story
Integrations

Seamless HRIS integration for smooth survey journeys

Codeless HRIS integrations keep your employee data current automatically, eliminating IT resource and manual admin, and ensuring surveys are triggered at exactly the right moment.

We’re invested in helping you make a difference

From flexible survey design and frontline access to analysis, to reporting and supported action planning, our employee survey tool works across every sector to help our customers make a difference.
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Retail

Listen to every colleague, on every shift, across every store.

Explore Retail
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Customer impact

Real results, across every industry

Our tailored technology, people science and hands-on partnership work together so that employee listening creates measurable progress.

  • 60% lower stock loss in high-engagement stores Retail
  • £5.83m saved through reduced attrition Engineering
  • 45% → 60% rise in people who believe the organisation will act on results Engineering

Questions we get asked a lot

Most employee survey tools stop after the survey but WorkBuzz goes further with AI-powered insights, guided action planning and People Science expertise so organisations can move from collecting feedback to acting, and driving, measurable change. WorkBuzz is an embedded employee survey tool built for the complexity of large organisations including those with multiple sites, deskless workforces, distributed teams and all the listening challenges that come with them.

Employee survey tools collect and analyse data whereas WorkBuzz tells you what the data means and what to do next. Our People Science AI surfaces the engagement drivers that matter most, prioritises where to focus, and gives every manager a personalised view of their team without HR having to interpret results manually for every team. Action planning is built into the platform, not treated as a separate process and with Dialogue, our rapid video feedback tool, leaders can ask a question and close the loop with their workforce in under 24 hours, making WorkBuzz end-to-end employee listening software.

Yes, WorkBuzz is ideal for frontline teams, deskless and distributed employees. WorkBuzz is designed for organisations where large parts of the workforce do not sit at a desk, do not have a company email address, and work across shifts, sites or locations. Our surveys are mobile-friendly and accessible via QR codes, personal links, or kiosks with no login required. Dialogue, our rapid video feedback tool allows employees to respond by video, voice note or text on any device, at any time. We work with organisations across retail, hospitality, manufacturing, healthcareand logistics sectors where reaching the frontline is consistently the hardest part of employee listening.

AI works across WorkBuzz to reduce the burden on HR and provide managers and leaders with accurate, fast intelligence. For example, People Science AI analyses your survey data to surface the drivers behind your engagement scores, identify which issues matter most, and generate personalised action recommendations for managers. Dialogue's AI distils video, voice and text responses from employees into clear sentiment and risk signals within hours of a feedback loop closing, giving leaders unfiltered operational insight at speed.

In hours. As soon as a survey closes, WorkBuzz AI analyses the results and surfaces prioritised insight — no waiting for reports or lengthy analysis. Managers get instant, personalised action plans through ACT, so the time between hearing something and doing something about it shrinks to hours rather than weeks. With Dialogue the cycle is even faster: leaders can ask a question, receive AI-analysed responses from across their workforce, and close the loop with a clear course of action within 24 hours — in some cases under 2 hours.

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with WorkBuzz?

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