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Employee engagement in leisure & hospitality

Build a culture that works for all your people

Leaders in the leisure and hospitality industry face unique people challenges. A high turnover of people is a major obstacle, and many employees lack motivation or the required mix of skills, and so the talent pool has significantly declined over the past few years.

And, with large ‘deskless’ workforces, leisure and hospitality organisations often struggle to reach and engage all their people.

WorkBuzz helps address these challenges and more – using accessible surveys and regular employee listening to drive engagement.


We know the leisure and hospitality industry


Don’t just take our word for it…

Hear from David Harrison, Group Reward & HR Manager at Leonardo Hotels, on how they’ve found the onboarding experience with WorkBuzz.




The importance of employee listening

A perfect storm created by Covid-19, The Great Resignation, Brexit, IR35, skills shortages, an ageing workforce, and the cost-of-living crisis has seen the number of employees in the leisure and hospitality sector consistently fall over the past few years.

The ensuing war for talent will only be won by organisations that have a strong employee listening strategy. Running regular employee surveys and listening closely to your people gives you a true view of how your workforce feels – and provides the insights you need to assess and improve the drivers of employee engagement.





{FREE eBook} Employee engagement in leisure & hospitality 

In this eBook, you’ll learn how to go about fixing the leisure and hospitality industry’s unique people challenges, how to effectively reach and engage your deskless employees, and a few ideas for how to improve employee engagement at your organisation.

Contents includes:
  • 3 key people challenges in the leisure and hospitality industry – and how to fix them
  • How to reach and engage deskless employees in the leisure and hospitality industry
  • What you need to know to better connect with your deskless employees
  • 5 ways to improve employee engagement in the leisure and hospitality industry

Discuss your employee engagement objectives with WorkBuzz