Turn frontline feedback into five-star guest experiences
Shift patterns and deskless roles can mean frontline hospitality workers go unheard. WorkBuzz gives a voice to those delivering the guest experience every day.
Going further for Leisure & Hospitality organisations
Why WorkBuzz?
WorkBuzz gives you the insight that Leisure & Hospitality leaders rely on:
Reach every role
Mobile-first surveys and kiosk access mean even deskless teams can share honest feedback.
Reduce churn
Spot venues at risk of high churn before peak season and act quickly to protect service standards.
Protect service quality
Keep every venue delivering the experience your guests expect through engaged, informed teams.
What going further looks like in leisure and hospitality
Customer Story
How Five Guys strengthened company culture through behavioural insight.
Customer Story
How Butlins captures the employee voice of frontline and guest-facing team members.
Customer story
How San Carlo restaurants created a rapid feedback loop between leaders and the frontline.
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Don't just take our word for it
"We had good intent and strong purpose, but it fell down because the actions were not aligned to the issues. WorkBuzz changed that. Leaders are now coming to us asking for more action plans."
Hear how WorkBuzz partners with Butlins to get to the heart of their workforce.