Employee engagement in leisure & hospitality
Build a culture that works for all your people
Leaders in the leisure and hospitality industry face unique people challenges. A high turnover of people is a major obstacle, and many employees lack motivation or the required mix of skills, and so the talent pool has significantly declined over the past few years.
And, with large ‘deskless’ workforces, leisure and hospitality organisations often struggle to reach and engage all their people.
WorkBuzz helps address these challenges and more – using accessible surveys and regular employee listening to drive engagement.
We know the leisure and hospitality industry
Don’t just take our word for it…
Hear from David Harrison, Group Reward & HR Manager at Leonardo Hotels, on how they’ve found the onboarding experience with WorkBuzz.
The importance of employee listening
A perfect storm created by Covid-19, The Great Resignation, Brexit, IR35, skills shortages, an ageing workforce, and the cost-of-living crisis has seen the number of employees in the leisure and hospitality sector consistently fall over the past few years.
The ensuing war for talent will only be won by organisations that have a strong employee listening strategy. Running regular employee surveys and listening closely to your people gives you a true view of how your workforce feels – and provides the insights you need to assess and improve the drivers of employee engagement.
{FREE eBook} Leisure & Hospitality
How to retain and attract your deskless workforce
This comprehensive eBook is packed full of helpful advice for people leaders in the sector, including 7 steps to building a long-term employee engagement strategy that will turn your leisure and hospitality business into a destination employer.
Contents includes:- Why retention matters in Leisure & Hospitality
- The link between employee well-being and exceptional service
- Customer perception
- Building a winning culture
- The case for hiring for attitude over skills
- Why the first 90 days matter & effective onboarding
- Putting it all together
