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Employee engagement in retail 

Build a culture that works for all your people

Leaders in the retail industry face unique people challenges. Attracting and retaining properly qualified people is a major obstacle, and the talent pool has significantly declined over the past few years.

And, with large ‘deskless’ workforces, retail organisations often struggle to reach and engage all their people.

WorkBuzz helps address these challenges and more – using accessible surveys and regular employee listening to drive engagement.


We know the retail industry


Engaging your retail workforce: Lessons from Bravissimo

Hear from Kate Purchase, Bravissimo’s Culture and Communications Partner, as she shares their story and discusses:

  • The people challenges they have faced as a retail business.
  • How they engage and communicate with their whole workforce.
  • Why employee listening has been key for their organisation.
  • What has worked (and what hasn’t) for them.


The importance of employee listening

A perfect storm created by Covid-19, The Great Resignation, Brexit, IR35, skills shortages, an ageing workforce, and the cost-of-living crisis has seen the number of employees in the retail industry consistently fall over the past few years.

The ensuing war for talent will only be won by organisations that have a strong employee listening strategy. Running regular employee surveys and listening closely to your people gives you a true view of how your workforce feels – and provides the insights you need to assess and improve the drivers of employee engagement.





{FREE eBook} Employee engagement challenges for the retail industry

In this eBook, you’ll learn how to go about fixing the construction industry’s unique people challenges, how to effectively reach and engage your deskless employees, and a few ideas for how to improve employee engagement at your organisation.

Contents includes:
  • 3 key people challenges in the retail industry – and how to fix them
  • How to reach and engage deskless employees in the retail industry
  • What you need to know to better connect with your deskless employees
  • 5 ways to improve employee engagement in the retail industry

Discuss your employee engagement objectives with WorkBuzz