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Employee Feedback Loop

The first way to turn feedback into operational intelligence

Ask. Listen. Act quickly at scale.

Hear the best ideas. Make the right course corrections. Be visible for your teams, in minutes, not months with WorkBuzz Dialogue.

 
 
 
 
 
 
Dialogue 11-2
Dialogue is a new way to crowdsource feedback, surface ideas and course-correct, in minutes.

What is Dialogue?

Dialogue is a new way to crowdsource feedback, surface ideas and course-correct, in minutes.

It’s employee listening but for business operations, built on over a million hours of employee survey experience. Using video, voice or text, leaders get feedback, in minutes.

 
 
 
 
 
 
 
 
 
 
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An industry first. We’ve been powering on the ground listening for leading brands since early 2025.

Trusted by 400+ organisations. Built for every voice.

Empower every manager to act

“This is the future and the way forward. Dialogue provides a unique ability to drive continuous improvement — a no-brainer.”

 
 
 
 
Gary Matthews , Branch Network Director Nationwide

Listen wherever work takes place

“Dialogue gives us a way to hear directly from our restaurants. The feedback feels real, personal and immediate, and it helps us make better decisions faster.”

 
 
Marcello Distefano , CEO San Carlo

Transform your ability to listen. And your colleagues’ ability to be heard

Your people know what’s working and what isn’t. Dialogue uses AI to distil video, voice notes and text for richer insights at scale.

 
 
 
 
 
 
2.5X
More insightful responses than text-based
10X
Faster frontline insight
<24hr
Feedback cycle
Your colleagues already have the answers. Dialogue lets you hear them.

Your colleagues already have the answers. Dialogue lets you hear them.

We’ve taken 10+years of employee listening expertise and applied it to a new context – your operations. An overwhelming majority of employees (77%) wish their leaders communicated better and managed change more effectively*. When there’s no connection between leaders and the frontline, brilliant ideas go unheard, course corrections arrive too late, and employees stop sharing feedback. If leaders want two-way communication, they must make it feel safe to speak up. The problem is that leaders didn’t have the time or tools to do this. Until now.

*WorkBuzz Future of Work 2026

 
 
 
 
 
 
 
 
 
 
 
 
Request a demo

More than just asking a question

Record a loop
1

Record a Loop

Leaders record and launch a Loop in less than 5 minutes, asking 20 – 20,000 colleagues a question.

Get contributions instantly
2

Get contributions instantly

Gain instant and rich insight by either video, voice or text from colleagues everywhere.

Feedback
3

Fast feedback, summarised

AI distils volumes of qualitative responses into a clear summary as soon as the Loop closes.

Action
4

Trigger action

Frontline insight doesn't just surface problems, it points the way forward.

Close the loop
5

Close the Loop

Leaders respond - what they heard, what happens next. That's what makes contributors feel heard.

Habit
6

Listening becomes habit

Completed in under 90 minutes, Dialogue is fast enough to become part of how leaders make decisions, not just check in.

Nationwide is accelerating operational change and improving customer outcomes across their branch network with WorkBuzz Dialogue.
Why Dialogue

Nationwide: Improving customer experience with Dialogue

Nationwide is accelerating operational change and improving customer outcomes across their branch network with WorkBuzz Dialogue.

 
 
 
 
 
 
  • Captured video, voice and text feedback from 600+ branches, with themes packaged up using AI.
  • Closed the Loop within 70 minutes - a leadership video outlining three immediate actions and longer-term commitments.
  • Demonstrated not just that leadership was listening, but that they had heard and acted.
  • Enabled faster, more actionable insight across a large, distributed network.
Request a Dialogue demo

Why Dialogue?

Recording

1. Ask anyone. Anywhere. In minutes

Leaders show their face and ask a direct question, building trust and visibility with the frontline. Colleagues respond however suits them, video, voice or text, in their own language — so distance and location are never a barrier to being heard.

 
 
 
 
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Trust

2. Watch the answers unearth new insights

Watch or listen to contributions and the meaning is right there, tone, nuance, context included. AI groups themes and surfaces outliers automatically, so leaders spend less time digging through data and more time deciding what to do next.

 
 
 
 
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Trust

3. Built to be trusted

ISO 27001 & ISO 42001 certified for information security and AI governance, with single sign-on for secure, frictionless access. Setup takes minutes, not months. Dialogue fits into how your organisation already works from day one

 
 
 
 
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Dialogue

See how Dialogue works
in employee listening?

Hear from the frontline. Act in hours, not weeks.

 
 
 
 
 
 
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