Listen at the moments that matter
Employee listening shouldn’t be limited to one or two surveys a year. WorkBuzz gives you the flexibility to ask the right questions at the right time - from understanding wellbeing and satisfaction to listening at the moments that shape the employee experience.
The organisations already going further than surveys with WorkBuzz
Build listening around your people - not a survey calendar
An annual engagement survey gives you the bigger picture. Pulses help you stay close to what's changing. But there are other moments when listening can tell you something particularly valuable.
A new employee's first weeks. A colleague's decision to leave. A period of change. A growing concern about wellbeing.
WorkBuzz gives you the flexibility to listen at those moments - helping you build a more continuous understanding of the employee experience without simply sending more surveys.
Trigger lifecycle listening…
Listen throughout the employee journey
Joining and leaving are two of the most revealing moments in the employee experience.
WorkBuzz automatically triggers onboarding surveys at key stages in a new employee’s journey, helping you understand whether people feel welcomed, supported and set up to succeed. Exit surveys capture what people have to say as they leave - while the experience is still fresh.
And because the data sits within WorkBuzz, these moments don’t exist in isolation. You can connect lifecycle feedback with your wider engagement data to build a more complete understanding of the employee experience.
Understand how your people are really doing
Wellbeing can change quickly - particularly through periods of pressure, uncertainty or organisational change.
Use WorkBuzz’s employee wellbeing survey to understand experiences such as workload, stress, psychological safety and access to support, giving you a clearer view of where people are thriving and where more attention may be needed.
Listen proactively, rather than waiting for problems to show up elsewhere.
Give volunteers a voice too
For many charities and not-for-profit organisations, volunteers are at the heart of your mission and they deserve to be heard as clearly as your paid workforce.
WorkBuzz’s volunteer surveys let you listen to volunteers alongside your employees, using shared questions where appropriate and tailored questions where their experiences differ.
With relevant not-for-profit benchmarks, you can understand both groups within one listening programme - without pretending their experiences are the same.
Explore a particular part of the employee experience
Sometimes you need to understand a specific issue in more depth.
Use targeted surveys to explore areas such as job satisfaction, morale, reward, leadership or the working environment - across your whole workforce or with the groups whose experience you particularly need to understand.
Focus your listening where you have something specific to learn.
Your listening strategy shouldn't come off the shelf
Every organisation has different people, priorities and moments that matter.
Use WorkBuzz's People Science-backed question library, your own questions or a combination of both.
Create surveys for the whole organisation or particular groups.
Trigger them at defined points in the employee lifecycle or launch them when something happens that you need to understand.
And when you need guidance, our People Scientists can help you decide what to ask, who to ask and when listening will add the most value.
Your Survey questions, answered
Employee wellbeing survey software gives you a structured, evidence-based way to understand how your people are doing. WorkBuzz wellbeing surveys cover the factors that most directly affect workforce health and performance, including burnout risk, psychological safety, absence drivers, and mental and physical health. Rather than relying on absence data or informal manager observations, wellbeing survey software gives HR a proactive, measurable view of where support is needed.
A wellbeing survey should cover the factors that affect how people feel and perform at work. That typically includes workload and stress levels, psychological safety, sense of belonging, access to support, physical health and the quality of relationships with colleagues and managers. WorkBuzz wellbeing surveys are built on People Science expertise, with a best-practice question bank that covers all of these areas and our team can help you tailor the focus to the specific challenges your workforce is facing.