In this video, Lucy Campbell, CEO of Right at Home UK, discusses the company’s commitment to providing high-quality home care and how their successful partnership with WorkBuzz supports this.
Key discussion points:
- Outstanding Care Ratings: 34% of Right at Home’s offices have received an ‘Outstanding’ rating from the CQC.
- High Client Satisfaction: The company has achieved an impressive 9.9 group score on homecare.co.uk.
- 11 Years of Franchisee Satisfaction: Right at Home has maintained Five Star Franchisee Satisfaction for 11 consecutive years, thanks to their collaboration with WorkBuzz.
- Improved Services Through Surveys: The partnership has facilitated anonymous client and caregiver surveys, which have been crucial for recruitment, retention, and service improvement.
- Continuous Growth and Support: How WorkBuzz offers ongoing support in fostering growth and excellence within the franchising sector.
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