Right at Home offers in-home care services for vulnerable adults across 80 franchises in the United Kingdom.
In this video, Lucy Campbell, CEO of Right at Home UK, discusses the company’s commitment to providing high-quality home care and how their successful partnership with WorkBuzz supports this.
Key discussion points:
- Outstanding Care Ratings: 34% of Right at Home’s offices have received an ‘Outstanding’ rating from the CQC.
- High Client Satisfaction: The company has achieved an impressive 9.9 group score on homecare.co.uk.
- 11 Years of Franchisee Satisfaction: Right at Home has maintained Five Star Franchisee Satisfaction for 11 consecutive years, thanks to their collaboration with WorkBuzz.
- Improved Services Through Surveys: The partnership has facilitated anonymous client and caregiver surveys, which have been crucial for recruitment, retention, and service improvement.
- Continuous Growth and Support: How WorkBuzz offers ongoing support in fostering growth and excellence within the franchising sector.