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Employee Engagement Surveys - Health and Social Care

Nurture a culture that works for all your people

Attracting and retaining properly qualified care workers is a major obstacle, and the talent pool has significantly declined over the past few years with an estimated 480,000 more posts needing to be filled by 2035 in the social care sector alone.

WorkBuzz helps address these challenges and more – using accessible surveys and regular employee listening to drive engagement.

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Leading Health and Social Care Providers trust WorkBuzz. You can too.

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The Importance of Engagement for Health and Social Employees.

A perfect storm created by Covid-19, The Great Resignation, Brexit, IR35, skills shortages, an ageing workforce, and the cost-of-living crisis has seen the number of employees in health and social care consistently fall over the past few years.

The ensuing war for talent will only be won by organisations that have a strong employee listening strategy. Running regular employee surveys and listening closely to your people gives you a true view of how your workforce feels – and provides the insights you need to assess and improve the drivers of employee engagement.

“The anonymous surveys give a great litmus test for businesses, assessing current employee and client satisfaction levels so they can create an action plan to address any areas where improvements can be made.”

Becky Dymond, Business Performance Manager, Right at Home

How Home Instead improved its employee experience and customer satisfaction by 15%

Following the introduction of regular employee listening with WorkBuzz, Home Instead achieved:

  •  A recored number of QCQ Outstanding ratings
  • Response rate increased by 35%
  • Customer satisfaction increased by 15%
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Improving The Employee Experience For Health & Social Care Workers: Top tips you can implement now

Across the globe, millions of care workers dedicate their lives to nurturing our most vulnerable.


But research shows a sharp decline in frontline staff in recent years. But in a sector where large pay rises and flexible working is not always a feasible option, HR leaders in the care industry must find other ways to retain their best people. 

These top tips will help you enhance your employee experience, improve those retention figures, and build a positive and flourishing culture.

How Purley Park Trust use employee surveys to address the complex people challenges in the healthcare sector

Purley Park Trust supports adults with learning disabilities near Reading through care homes, supported living, and a drop-in hub. With 200 staff, they provide compassionate care, promoting independence and well-being.

In this video, Chief Executive Larry Grady explores healthcare challenges, employee listening, behavioural insights, and improving manager-staff relationships.