Leading with vulnerability: The story of a people leader’s mental health recovery and the impact on their team

Boosting retention through employee engagement: How Harts Group is beating the vacancy rate challenge

This insightful webinar focuses on one of the top challenges faced by the leisure and hospitality industry: recruitment and retention. Recent reports state hospitality vacancies are 72% higher than pre-pandemic levels, leading to a negative impact on customer experience and commercial results. To combat these numbers, it’s crucial to focus on retaining your existing staff and nurturing an engaged employee base who are motivated to provide exceptional service. We welcome Jon Napier, Head of HR at Harts Group, a London-based restaurant group, to share their success story. Discover how Harts Group managed to reduce its vacancy rate from 18% post-pandemic to around 7% today, through a comprehensive employee engagement strategy. This webinar offers great insights applicable not only to the leisure and hospitality industry but to any sector – especially if you’ve got a high number of deskless or frontline workers.

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Tuesday, 12th December

The State of Employee Engagement 2023/24: Exploring HR professionals’ top priorities and challenges

The State of Employee Engagement 2023/24 is now live, so watch this webinar as we present our key findings. We’ve surveyed 450+ HR professionals from the UK and US, across a wide variety of organisations and industries, and we’re ready to share the results. Against a backdrop of a challenging economic environment, many organisations are prioritising ‘harder’ outcomes like improving performance, productivity and retention, over employee engagement.

15:00 – 15:45 (GMT) · 10:00 – 10:45 (EST) · Free to attend Register

Tackling Abuse and Harassment: Gathering Feedback from Your People

It’s important for organisations to gather feedback from their staff on these issues so they can take appropriate action to address them. Respectful Workplace Surveys are a powerful tool for collecting this feedback. They provide a safe space for your people to give honest feedback about their experiences of discrimination, harassment and abuse. But they need to be designed and executed effectively to yield accurate and actionable results. Whether you’re an HR professional, manager, or leader, this webinar will provide valuable insights on how to effectively gather feedback on abuse and harassment within your organisation.

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