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Employee Engagement & Experience: A measurement and metrics framework

Tracking metrics consistently helps demonstrate clear benefits from investing in employee engagement over time, and can show if the things you are doing to increase engagement levels are having the desired impact or not.

In the following eBook, we identify which people and organisational metrics you should measure, and how you can link increasing employee engagement with improved business metrics.


  • Why should you measure employee engagement and experience?
  • What are the best ways to measure and track employee engagement and experience?
  • What drivers of employee engagement and experience should you measure
  • Tracking the right people and organisational performance metrics
  • Linking employee experience with improved business metrics

Authored by:


John-150x150John Backhouse

Principal Consultant — Employee Experience, WorkBuzz


Neil-AbstractNeil Hayward

Ex FTSE 100 HR Director, Executive Director and Board Advisor


About WorkBuzz

If you’re reading this, you’re probably on the hunt for an employee engagement survey tool. So, hello!  We’re WorkBuzz and we offer simple, flexible, customisable engagement surveys that help you understand what’s driving your key people challenges – and more importantly, how you can solve them.

Your employees are Everyday Heroes, they are your difference makers. Our simple, flexible and customisable survey platform gets you closer to every single one of them.


  Gather Instant Insight

WorkBuzz is designed to get answers quickly and accurately from your employees. Powerful analytics provide the insights you need to understand what’s really happening at your organisation.

 Complete Survey Flexibility

Our fully customisable platform helps you to ask the right questions, at the right frequency, delivering the right insights to drive change.

 Anytime, Anywhere

WorkBuzz provides confidential and secure employee survey access on any device. Survey any and every type of worker, whether they’re office-based, deskless, or anything in-between.

 Real People Support

Get dedicated support from a team of real people who love what they do. On average, our customers rate us a 9.3 out of 10.

 Go Deeper

True employee listening goes deeper than feedback alone. Our People Scientists connect the dots to understand the “why” behind your survey results, bringing context and meaning to your data.