Leisure and Hospitality
How to retain and attract your deskless workforce
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Overview
When it comes to delivering a premium guest experience, the research is clear: the happiness of your employees matters.
Prioritizing employee engagement and retention is paramount if you want to succeed in any industry, but it's especially true in the leisure and hospitality sector. With research showing that happy, engaged employees are more likely to provide superior customer experiences on a more consistent basis, building a winning culture has never been more important.
This comprehensive eBook is packed full of helpful advice for people leaders in the sector, including 7 steps to building a long-term employee engagement strategy that will turn your leisure and hospitality business into a destination employer.
Contents:
- Why retention matters in Leisure & Hospitality
- The link between employee well-being and exceptional service
- Customer perception
- Building a winning culture
- The case for hiring for attitude over skills
- Why the first 90 days matter & effective onboarding
- Putting it all together
Powerful Employee Insights That Drive Real Change.
Looking to enhance employee satisfaction, boost retention, attract top talent, and elevate performance? Meet WorkBuzz—the simple, flexible solution for gathering meaningful feedback and addressing your biggest people challenges.
Instant, Actionable Insights
Quickly uncover what matters most to your employees with WorkBuzz. Our AI-powered analytics - People Science AI - translate feedback into clear, data-driven recommendations, helping you make informed decisions that drive engagement.
Flexible & Inclusive Surveys
Ask the right questions at the right time with our customizable survey platform. WorkBuzz ensures secure, confidential access on any device, reaching all employees—whether they work in-office, remotely, on the front line, or in the field.
Expert Guidance & Support
From the very beginning, we take the time to understand your organization's background, context, and goals. Our dedicated Customer Success Managers and People Science Experts provide personalized guidance, ensuring WorkBuzz is not just a platform, but a trusted partner in your journey.
Deeper Insights, Smarter Decisions
Move beyond basic feedback with expert analysis from our People Science team. We connect the dots to uncover the “why” behind your survey results, offering clear, action-oriented recommendations that empower managers to take ownership with ease.
A True Partnership That Drives Impact
What sets WorkBuzz apart is our partner-led ethos—embedded in everything we do. We don’t see you as just another customer; we’re invested in building a transformative, long-term relationship. Our tailored approach ensures you feel supported every step of the way, making WorkBuzz the ideal partner as you refine and evolve your listening strategy.