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Leisure and Hospitality

How to retain and attract your deskless workforce

Overview

When it comes to delivering a premium guest experience, the research is clear: the happiness of your employees matters.

Prioritizing employee engagement and retention is paramount if you want to succeed in any industry, but it's especially true in the leisure and hospitality sector. With research showing that happy, engaged employees are more likely to provide superior customer experiences on a more consistent basis, building a winning culture has never been more important. 

This comprehensive eBook is packed full of helpful advice for people leaders in the sector, including 7 steps to building a long-term employee engagement strategy that will turn your leisure and hospitality business into a destination employer.

Contents:

  • Why retention matters in Leisure & Hospitality
  • The link between employee well-being and exceptional service
  • Customer perception
  • Building a winning culture
  • The case for hiring for attitude over skills
  • Why the first 90 days matter & effective onboarding 
  • Putting it all together

About WorkBuzz

If you’re reading this, you’re probably on the hunt for an employee engagement survey tool. So, hello!  We’re WorkBuzz and we offer simple, flexible, customisable engagement surveys that help you understand what’s driving your key people challenges – and more importantly, how you can solve them.

Your employees are Everyday Heroes, they are your difference makers. Our simple, flexible and customisable survey platform gets you closer to every single one of them.

Heroes-workbuzz

  Gather Instant Insight

WorkBuzz is designed to get answers quickly and accurately from your employees. Powerful analytics provide the insights you need to understand what’s really happening at your organisation.

 Complete Survey Flexibility

Our fully customisable platform helps you to ask the right questions, at the right frequency, delivering the right insights to drive change.

 Anytime, Anywhere

WorkBuzz provides confidential and secure employee survey access on any device. Survey any and every type of worker, whether they’re office-based, deskless, or anything in-between.

 Real People Support

Get dedicated support from a team of real people who love what they do. On average, our customers rate us a 9.3 out of 10.

 Go Deeper

True employee listening goes deeper than feedback alone. Our People Scientists connect the dots to understand the “why” behind your survey results, bringing context and meaning to your data.