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The HR Buyer’s Guide to Employee Listening

Your definitive checklist


You know you’re sitting on a gold mine of employee insight to help solve your recruitment, retention, culture, productivity and performance issues.

But how do you effectively extract it? What are the core capabilities and functionality you really need? And how do you regularly run meaningful surveys, gain pertinent insights, and take appropriate and timely action?

The software landscape can be noisy and overwhelming. How do you know which one is right for you?

This handbook serves as a map for HR professionals in their quest to discover the ideal platform for employee listening surveys.


  • Introduction 
  • The major challenges to effective employee listening 
  • Where to begin? 
  • Checklists 
    - HR 
    - Leadership 
    - Manager 
    - Workforce 
    - Support 
  • 10 considerations before you invest 
  • What next? 

About WorkBuzz

If you’re reading this, you’re probably on the hunt for an employee engagement survey tool. So, hello!  We’re WorkBuzz and we offer simple, flexible, customisable engagement surveys that help you understand what’s driving your key people challenges – and more importantly, how you can solve them.

Your employees are Everyday Heroes, they are your difference makers. Our simple, flexible and customisable survey platform gets you closer to every single one of them.


  Gather Instant Insight

WorkBuzz is designed to get answers quickly and accurately from your employees. Powerful analytics provide the insights you need to understand what’s really happening at your organisation.

 Complete Survey Flexibility

Our fully customisable platform helps you to ask the right questions, at the right frequency, delivering the right insights to drive change.

 Anytime, Anywhere

WorkBuzz provides confidential and secure employee survey access on any device. Survey any and every type of worker, whether they’re office-based, deskless, or anything in-between.

 Real People Support

Get dedicated support from a team of real people who love what they do. On average, our customers rate us a 9.3 out of 10.

 Go Deeper

True employee listening goes deeper than feedback alone. Our People Scientists connect the dots to understand the “why” behind your survey results, bringing context and meaning to your data.