Reinventing the employee experience at HS2
Overview
Neil Hayward, HS2 Chief People Officer and WorkBuzz discuss how HS2 reinvented its Employee Experience (EX) by:
- Defining a world class EX and maximizing buy-in
- Creating an effective employee voice
- Building capability to act on employee feedback
- Focusing on leading, not lagging data
Ultimately improving employee engagement by 18%, boosting retention by 9% and becoming the first UK company to achieve the Clear Assured Platinum Award for Equality & Diversity.
Your Host:
Director experience. Over the last 25 years, he has worked in a variety of different sectors – in the UK and Internationally – for organizations such as the Post Office, BT Pie, and the Ministry of Justice.
High Speed Two Ltd (HS2) is the organisation tasked with building Britain’s high-speed rail network. It is the largest project ever invested in by the UK Government. Phase 1 of the new network, London to Birmingham, is now under construction and is scheduled for completion towards the end of the decade with a price range of c£40-£45 billion. Some 17,000 people are now working on the programme, and this is expected to climb towards c30,000 at peak construction. HS2 is a ‘mega project’ of a size and scale never previously attempted in the UK.
We spend a third of our lives at work, so ensuring this is meaningful, enjoyable and productive, has always been important. But recent changes, like hybrid and remote working, have created brand new challenges for HR.
WorkBuzz is HR’s secret weapon. We help you gather real-time feedback from your people, track employee wellbeing and make more informed data-driven people decisions.
WorkBuzz Customer Story:
‘Mega project’ HS2 transforms business with employee experience insights
