Reinventing the employee experience at HS2
Neil Hayward, HS2 Chief People Officer and WorkBuzz discuss how HS2 reinvented its Employee Experience (EX) by:
- Defining a world class EX and maximising buy-in
- Creating an effective employee voice
- Building capability to act on employee feedback
- Focusing on leading, not lagging data
Ultimately improving employee engagement by 18%, boosting retention by 9% and becoming the first UK company to achieve the Clear Assured Platinum Award for Equality & Diversity.
Director experience. Over the last 25 years, he has worked in a variety of different sectors – in the UK and Internationally – for organisations such as the Post Office, BT Pie, and the Ministry of Justice.