The People Plan is not an island and listening is not a one-off exercise: Orbit’s path to listening and building insight-led people interventions that align with business strategy.
HR practitioners are skilled at building people strategies to support the business. But too often, we treat the plan itself as the finish line. A people plan was never meant to stand alone - the real challenge is threading colleague engagement through customer experience and business strategy to build an organisation that's fit for the future.
In this candid session, Catrinel Stanila explores how Orbit Group has put employee listening at the heart of its people plan, turning it from a one-off survey exercise into a continuous, strategic capability. Drawing on real examples from Orbit's own journey, she reveals how engagement data is used not just to validate existing priorities, but to challenge them - testing whether the organisation's core themes still hold, or whether it's time to pivot.
Cat goes beyond the people function itself, showing how Orbit is building a genuinely future-fit organisation by threading colleague engagement directly through customer experience and business strategy.
The session leaves delegates with a clear message: a people plan is not an island - it must connect with business strategy, and the organisations that listen continuously - and act on what they hear - are the ones best placed to adapt and thrive.