Reduce churn, protect service quality and keep every venue delivering the experience your guests expect – even with a deskless, shift-based workforce.
WorkBuzz helps you listen to all your people, act quickly and keep great talent longer.
A “perfect storm” of Covid, Brexit, shrinking talent pools and rising costs has left operators battling high turnover and skills shortages — especially in front-of-house, kitchen and housekeeping roles.
When you’re constantly recruiting, onboarding and training, it’s harder to build a consistent culture — and guests feel the difference.
But the operators who win on talent aren’t just running annual surveys. They’re:
Gathering bite-sized, real-time feedback from deskless teams
Listening across every venue, shift and role
Acting quickly to protect service standards
Sharing insights that help GMs and HR prioritise what matters most
Research shows employee wellbeing and engagement remain the top two HR priorities, yet over half of HR teams have shrunk in size — making fast, simple listening more critical than ever.
With WorkBuzz, leisure & hospitality organisations can:
Spot venues at risk of high churn before peak season
Understand how rota patterns, workload and management style are impacting wellbeing
Reach every team member — even without a corporate email — through mobile-first surveys
Give GMs and Ops Managers clear venue-level insights
Build a culture that keeps people coming back each season
Protect service quality and guest satisfaction through engaged, informed teams
This comprehensive eBook is packed full of helpful advice for people leaders in the sector, including 7 steps to building a long-term employee engagement strategy that will turn your leisure and hospitality business into a destination employer.
Contents includes:
