WorkBuzz today launches People Science AI – a first of its kind artificial intelligence that supports HR teams in delivering tailored employee engagement guidance for people leaders. People Science AI analyzes all data and insights from WorkBuzz’s employee engagement surveys, and then provides each people leader with a personalized and concise summary of critical areas they need to focus on to improve engagement levels within their teams.
People Science AI has been developed using over 1 million hours of knowledge, and eliminates the need for complex dashboards. It delivers tailored, actionable and context-aware employee engagement advice to HR and business leaders in relation to the organization as a whole (executive summaries), and to people managers in relation to their specific departments and teams (departmental summaries). The AI can also instantly analyze open-text employee comments and provide a quick and concise summary of how people are feeling, pulling out key topics and sentiments that require attention.
“We’re facing a double-sided problem that our AI solution is solving”, says Steven Frost, CEO of employee engagement expert WorkBuzz. “Employee engagement surveys are crucial for understanding how to improve the employee experience, but HR teams simply don’t have the capacity to analyze the results, and then collaborate with every single people leader on what they should be focusing on to improve engagement levels. At the same time, people managers have limited experience of interpreting survey results and prioritizing their actions. This means that survey findings will often fall into a black hole.”
WorkBuzz’s AI supports both HR teams and people managers, enabling the rapid delivery of engagement survey findings and recommendations, thereby avoiding the survey crunch.
The department and team guidance - from onboarding recommendations through to advice on staff recognition - is delivered in text format to people managers, automatically adapting to suit the recipient’s role, language and managerial level. The executive summary which provides organization-wide guidance, is delivered in both text format and through a human-like avatar.
Frost comments, “People Science AI gives time back to HR teams and people leaders by putting a concise and digestible summary of priorities into the hands of every single people manager - in a way that works for them.”
Built on a carbon neutral infrastructure, People Science AI processes and analyzes all inputs from engagement surveys. Actionable summaries are then generated based on the organization’s survey data, with the AI model trained by WorkBuzz’s People Science team to provide insightful, consistent and empowering feedback. With the AI summaries accessible from anywhere and at any time, this makes People Science AI suitable for all managers whether office-based, on the frontline or based remotely.
Frost adds, “Time-poor HR teams, combined with people managers’ lack of survey expertise, can create a state of paralysis when it comes to actioning employee engagement insights. This is why our new People Science AI is so powerful, enabling organizations to quickly action employee feedback to create a more engaged and productive workforce, while addressing emerging issues before they become problems.”
To learn more about WorkBuzz’s People Science AI visit: https://workbuzz.com/platform/people-science-ai/