Download your FREE toolkit
Employee engagement is stagnating. Expectations are rising. And many HR teams are being asked to do more with less.
WorkBuzz research shows that only a third of organisations saw engagement improve last year, and one of the biggest differentiators is what happens after employees are asked for feedback.
Where organisations listen consistently, communicate clearly, and act quickly, engagement and wellbeing are far more likely to improve.
The Employee Listening Toolkit is designed to help you move beyond one-off surveys and build a sustainable listening culture that supports performance, wellbeing, and trust.
Who this toolkit is for
This guide is designed for:
✔ HR and People leaders building or refining a listening strategy
✔ Organisations moving beyond annual engagement surveys
✔ Teams navigating change, growth, restructures, or M&A
✔ HR functions under pressure to demonstrate impact quickly
✔ Leaders who want employee feedback to lead to action, not fatigue
Whether you’re just starting out or looking to mature your approach, this toolkit provides a clear, practical foundation.
Why employee listening matters now
Disengagement is costly to productivity, retention, wellbeing, and culture.
The toolkit draws on WorkBuzz’s Future of Work research, highlighting how unsustainable workloads, constant change, and weak follow-through are eroding trust and engagement. It shows how organisations that act quickly on feedback, supported by clear communication and manager ownership, are better equipped to navigate change and improve performance.
Employee listening, done well, becomes a powerful driver of:
-
Stronger engagement and retention
-
Better wellbeing and resilience
-
More effective change management
-
Greater leadership credibility and trust
-
Continuous improvement and innovation
What you’ll learn
This toolkit provides practical guidance on how to design, launch, and sustain an effective employee listening strategy, including:
-
What employee listening really means (and why it’s more than surveys)
-
Why listening is critical to engagement, retention, wellbeing, and change
-
What to measure across engagement drivers and the employee lifecycle
-
The right questions to ask, with example engagement survey questions
-
How often to listen, and how to build a healthy listening cadence
-
Where to start when launching or resetting your listening strategy
-
What to do with feedback so listening leads to visible action
-
How the right tools and technology can reduce HR workload and speed up impact
Ready to build an employee listening strategy that actually works?
Download the Employee Listening Toolkit and start creating a culture where listening leads to action, and employees can see the difference.
People Priorities: Future of Work 2026 Report
About WorkBuzz
A faster, smarter way to understand your people, uncover what matters, and act with confidence.
Clarity Without Complexity
Insight you can act on instantly - Manager-ready summaries and guidance to take action faster. and feedback that leads somewhere.
Strategic by Design
From feedback to focused action.
Drive your people plan, inform exec decisions, and empower managers—all from one platform.
Flexible. Built for Change.
Insight in hours. Delivery your way.
Launch in days. Choose your level of service. Scale up or down as your needs evolve.
Human at the Core
You’re not a number - and your people aren’t either.
Every account is supported by real people who know your business and help you move fast.