<img src="https://www.companydetailscompany.com/797693.png" style="display:none;">

 

Operational Listening Masterclass

Moving beyond measuring engagement - to creating it

with David Fairhurst, Founder & CEO of OrgShakers

Join us to co-create the future of employee engagement with feedback in the flow of work. David Fairhurst, former CPO at McDonalds and Tesco, will share practical advice, drawing from experience steering enterprise-wide change, shaping transformational leadership, and aligning HR with business strategy. 

You are invited

Join a small group of like-minded professionals for a brunch masterclass.

Designed for peer learning, practical takeaways, and hands-on exploration of AI-powered operational listening. 

Tuesday 12th May 

10:00 - 12:30 UK time

Central London

Register

Complete your details to sign up

The challenge

Employee engagement is stagnating across most sectors. Trust in leadership is falling, employees have rising appetite for authenticity, and HR know something needs to change. The organisations bucking this trend are evolving how they listen.

How do you create employee engagement with a dispersed workforce, stretched leadership, and traditional feedback mechanisms that feel disconnected from the increasing pace of change?

The organisations getting it right are:

  • Embedding listening into day-to-day operations
  • Using AI to make sense of unfiltered employee feedback
  • Connecting leaders with the frontline at scale
  • Closing the loop to make people feel truly heard

 

The conversation

Join us for an interactive brunch designed for peer learning, practical takeaways, and hands-on exploration of how AI-powered operational listening works in practice.

We’ll explore together:

  • The role of leadership visibility in driving engagement — and what 'walking the floor' looks like in modern, complex organisations. 
  • How engagement is built in the flow of work, and what that means for employee feedback.
  • How AI can facilitate focused feedback on operational reality, at scale, without adding workload.
  • Practical use cases: from manager check-ins to transformation programme course-correction.
  • Closing the loop fast: turning insight into action before momentum is lost.

 

What to expect

David Fairhurst, the first HR professional to be named ‘Business Communicator of the Year’ by the Institute of Internal Communications, and former Commissioner for Employment and Skills to the UK Government, will be sharing his insight on the future of employee engagement. With David, we’ll workshop together how HR leaders can move from measuring engagement to creating it.

Expect candid discussion, peer challenge, and practical insight you can act on immediately.

We'll be introducing a new tool designed to embed operational listening in the flow of work, using AI to surface insight immediately, and enabling leaders to respond with authenticity and speed.

 

Limited spaces - register now to join us!

 

Meet your hosts

Speaker (2)

David Fairhurst

Founder & CEO

OrgShakers

Speaker (3)

Steve Frost

Founder & CEO

WorkBuzz