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Closing the Action Planning Gap

Running a survey is the easy part. What happens next, the conversations, the plans, the changes employees actually see, that's where most organisations fall short. This guide gives you a clear, practical path from insight to action, wherever your organisation is on its listening journey.

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Download this Guide Now

A Glimpse of What’s Inside...

19%

Only 19% of organisations describe the support they give managers as comprehensive, yet managers are the single biggest factor in whether action happens at all.

X2

When managers are held accountable, the rate of engagement improvement more than doubles: 44% versus 22%.
 

> 50%

Over half of organisations report improved engagement where feedback loops close in under two weeks.
 

Why Download this Guide?

1. Understand where action planning really breaks down
Most organisations collect feedback. Far fewer turn it into change. This guide shows you exactly where the gap opens up — and what it takes to close it, at every stage of listening maturity.

2. A practical six-step framework that works for your organisation
From senior leadership alignment before the survey closes, to tracking progress months later, each step is designed around how real organisations work — not an idealised version of them.

3. Help managers own it, not just receive it
Managers are the key. This guide gives you the tools, talking points and templates to help them move from passive recipients of data to active agents of change.

4. Know what good looks like at your stage
Whether your organisation is running its first survey or embedding operational listening into daily leadership, the WorkBuzz maturity framework shows you where you are — and what progress looks like from here.

About WorkBuzz

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WorkBuzz helps organisations build cultures where people keep moving forward, because their people feel heard, and their leaders know what to do next.

We work alongside HR and People teams who've been making the case for better listening for years. Our job is to give them the evidence, the tools and the expertise to finally land it, and to keep  momentum going long after the survey closes.

Our platform connects what people say to what managers and leaders do. Real feedback, clear priorities, practical next steps, not dashboards full of data that nobody acts on. People Science sits at the heart of everything we do, so the insight we surface is grounded, specific and tied to what actually drives performance in your organisation.

WorkBuzz: Listening that leads somewhere.