Care Sector Webinar:

Best Practices to Boost Recruitment, Retention and Employee Engagement

Overcoming the staffing crisis

WorkBuzz and Neil Eastwood have teamed up to share our latest research and best practices to help you:

    • Overcome declining employee engagement levels for front line workers
    • Boost recruitment
    • Understand the drivers of care staff turnover
    • Create a great employee experience and win the war for talent

Hosted by:

Neil Eastwood
Founder & CEO Care Friends
Bio: Neil is an authority on care recruitment and author of a book on this topic called Saving Social Care. He is also founder and CEO of Care Friends, the employee referral app for the sector, operated in partnership with Skills for Care.
Dawn Smedley
Enterprise Sales LeadWorkBuzz
Bio: Dawn works with some of our largest clients here at WorkBuzz including the Priory Group and Aspris. Her mission is to help organisations improve the employee experience and brings a huge amount of energy and 10 years plus experience in global culture and insights to the conversation.
Steven Frost
Founder & CEOWorkBuzz
Bio: Steve is the Founder & CEO of WorkBuzz, with first hand experience helping the likes of Home Instead, Right at Home and Priory Group create great employee experiences, improve retention and enhance their employer brands.   In 2019 and 2020, Steve was named in the Top 101 Employee Engagement Global Influencers.
Neil created the Care Friends app in 2018 and after successful pilots in Surrey and Cornwall, launched in 2020 in partnership with Skills for Care. The app allows care workers to earn points for referring their friends to work at the company as well as bonus points for good work and accomplishments.


We spend a third of our lives at work, so ensuring this is meaningful, enjoyable and productive, has always been important. But recent changes, like hybrid and remote working, have created brand new challenges for HR.
WorkBuzz is HR’s secret weapon. We help you gather real-time feedback from your people, track employee wellbeing and make more informed data-driven people decisions.

WorkBuzz impacting engagement in the Care Sector




How Home Instead improved its employee experience and customer satisfaction by 15%…

Record number of CQC Outstanding ratings
Response rate increased by 35%
Customer satisfaction increased by 15%
Against a backdrop of high attrition in the care sector, Home Instead sought to improve employee engagement and employee retention, whilst ensuring every client had a great experience.
Home Instead first introduced an employee engagement survey in 2010, but only a third of its CAREGivers, most of whom don’t have work email, participated. It wanted to re-launch its engagement strategy and partnered with WorkBuzz…

Get In Touch

If you have any questions please call us on +44 (0) 3333 446 530 or email: