The latest thinking, advice and news
Practical advice, product news and fresh HR thinking from our People Scientists and the wider WorkBuzz team.
Deskless
Why Strong Onboarding is the Secret to Keeping Frontline Workers Happy—and Why So Many Companies Get it Wrong
If you’ve ever started a job in retail, hospitality, or manufacturing, you know that those first few days can set the tone for your entire experience. But all too often, new hires are given a quick tour, handed some paperwork, and expected to dive right in. For frontline workers, where roles are fast-paced and demanding, this rushed introduction can leave them feeling unprepared and overwhelmed—and it's a big reason why turnover is so high in these industries.
Wellbeing
What Are HR’s Top Priorities Going into 2025?
2025 is shaping up to be a transformative year for HR, where new demands call for more strategic approaches to employee engagement. Gone are the days when productivity ruled the priority list; now, there’s a louder call to focus on employee well-being, engagement, and talent strategy at its center.
Recruitment
Reimagining Recruitment for Today's Workforce
In 2023, a staggering 90% of HR professionals reported that recruitment challenges were not easing, with 40% pointing to a shortage of qualified candidates as the main culprit. Fast forward a year, and while the landscape may have shifted, the challenge still remains.
Wellbeing
It's Not Just About Perks. Here's How to Build an EVP That Employees Actually Care About
There’s a moment in every great campaign when the message transforms from words into something you feel . It stops being a tagline and starts being a truth. That’s how it should work with your Employee Value Proposition (EVP) . You can’t just write it down, frame it, and hang it in the break room. You have to live it, breathe it, and show it in every interaction, every benefit, every moment of the employee experience.
Manufacturing
3 key people challenges in the manufacturing industry – and how to fix them
The manufacturing industry is known for its complex workforce challenges, which continue to evolve with technological advancements. Today, HR professionals in the manufacturing industry are facing a plethora of major challenges, some of which require timely solutions.
Employee Engagement
Attracting and retaining talent: 7 ways to bring your EVP to life
Looking back, the pandemic acted as an accelerator of changes we were already seeing in the world of work. Talent shortages already existed, companies were already struggling to offer an employee experience that matched employees’ heightened expectations, and there was already a gulf emerging between the old and new sectors of the economy – both as places to work, and between different workforce generations.
Employee Engagement
Tackling severe labour shortages with active listening
By Ian Barrow, Senior Employee Experience Consultant from WorkBuzz – this article first appeared in Today’s Hotelier .
Recruitment
Genuine inclusivity: How to build a workplace culture that attracts new recruits
By Neil Hayward, WorkBuzz Customer Advisory Board Chair
Employee Engagement
The impact of employee engagement on company culture and performance
Employee engagement has become a buzzword in today’s business world, but it’s essential to the success of any organisation. From improved customer relations to a decrease in staff turnover, and increased productivity to easier recruitment, it’s an invaluable asset for organisations looking to compete in a marketplace that’s always evolving.
Financial Services
4 key people challenges in financial services – and how to fix them
As financial services continue to evolve, HR leaders are increasingly facing more complex challenges when it comes to managing their employees and need the skillset and agility necessary to keep up with their demands.
Health & Safety
3 key people challenges in the health and social care industry – and how to fix them
The health and social care industry faces unique people challenges, with caregivers required to be both business-savvy while maintaining a caring, human side when interacting with residents and patients.
Business & Professional Services
4 key people challenges in business and professional services – and how to fix them
As business and professional services continue to evolve, HR leaders are increasingly facing more complex challenges when it comes to managing their employees and need the skillset and agility necessary to keep up with their demands.
Employee Engagement
3 key people challenges in the retail industry – and how to fix them
The retail industry is undergoing a massive shift, with rapid technological advancements and changing consumer behaviour asking serious questions of those operating in this space. Leaders and HR professionals are facing a multitude of people challenges that must be addressed to remain competitive in this ever-changing landscape.
Employee Engagement
3 key people challenges in the transportation and logistics industry – and how to fix them
The transportation and logistics industry is facing a number of key people challenges that need to be solved if organisations are to remain competitive. While the wider organisation attempts to tackle the rising cost of, well, everything, HR and people teams have their own issues to deal with.
Employee Engagement
Why employee engagement is essential in health and social care – and 5 ways to improve it
The health and social care sector is under pressure. In the UK alone, the number of unfulfilled roles in adult social care is at its highest since records began and one in three carers plan to leave the industry within the next five years .
Employee Engagement
The impact of a four-day work week on recruitment and retention
The idea of a four-day work week has gained traction as a way to considerably improve work-life balance, increase productivity, and reduce stress. Indeed, organizations implementing this model have reported positive outcomes including increased job satisfaction, lower absenteeism, and improved employee morale. In fact, of the 61 companies across the UK who took part in the world’s biggest four-day week work trial , 92% are opting to continue.
Employee Engagement
How to build better workplace cultures and top tips for HR teams
Last Christmas, Amazon stole the headlines when it doubled the signing on bonus for new starters at some depots to £3,000. But even in a strong economy, most organisations can’t win a salary race. Plus, this approach risks attracting the types of employees who will jump ship whenever another opportunity comes along that offers marginally better pay.
Construction
6 key people challenges in the construction industry – and how you can fix them
The construction industry is facing unique workforce challenges. A perfect storm created by Covid, Brexit, IR35, an ageing workforce, and the cost-of-living crisis has seen the number of employees in the sector consistently fall over the past few years. This has resulted in a war for talent and a battle of retention.
Retention
When onboarding fails!
New-hire attrition is an ongoing issue, with up to 20 percent of new hires leaving within the first 45 days of their new role and 33 percent leaving after just six months. With the average cost of recruiting a new employee in the UK £3,000 , seeing a third of your new hires leaving so soon, can be both costly and disruptive.
Productivity & Performance
Why does company culture matter?
There are many approaches your organisation can take to win the war for talent , where, in the modern day, talented candidates that are the right fit are hard to find and just as equally hard to keep. But ultimately, the approach that attracts and retains the modern worker above all is how they see, experience, and interpret the company culture. But this is often overlooked. Failure to compose a thought-through culture plan and/or allowing it to form naturally is therefore a huge mistake to...
Retention
6 actionable tips to improve retention and recruitment
Employee wants and needs change all the time – this isn’t anything new. However, where the pandemic has accelerated this, it has thrust the importance of the employee experience into the limelight more than ever before.
Retention
Could onboarding and exit surveys be the key to ‘winning the talent war’?
In today’s world, where the work environment is continually changing, it makes quality candidates hard to find, and just as equally hard to retain. According to recent data from the Office of National Statistics, the number of job vacancies available in the UK rose to a new record of 1,300,000 between March to May 2022, revealing just how high the competition is for talented employees. A talent war is among us!
Retention
Why you shouldn’t solely focus on negative survey results
Conducting employee surveys is an incredibly insightful method to understand what is important to your people. At the same time, it’s also very easy to put a microscope over the negative employee feedback received, and primarily focus on how this can be actioned first. Whilst it’s imperative that negative feedback is not ignored, but addressed and actioned in good time, it’s also important to pay close attention to the positive survey results received for the following reasons:
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