The latest thinking, advice and news
Practical advice, product news and fresh HR thinking from our People Scientists and the wider WorkBuzz team.
Employee Engagement
The Manager Effect: Turning Retail Managers into Engagement Champions
Retail has always been powered by people. But in today’s environment of rising customer expectations, labour shortages, and relentless performance pressure, one role matters more than ever: the manager .
Employee Engagement
5 People Strategies Every Retail HR Leader Needs for 2026
Retail has always moved fast. But heading into 2026, the pressure on people teams is reaching a new level.
Employee Engagement
3 key people challenges in the retail industry – and how to fix them
The retail industry is undergoing a massive shift, with rapid technological advancements and changing consumer behaviour asking serious questions of those operating in this space. Leaders and HR professionals are facing a multitude of people challenges that must be addressed to remain competitive in this ever-changing landscape.
Wellbeing
5 ways to improve employee engagement in the retail industry
Employee engagement is a critical factor in the success of any organisation, including those in the retail industry. With 49% of UK deskless workers saying they’re open to new opportunities, retailers must take active steps to improve engagement before it’s too late.
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