The latest thinking, advice and news
Practical advice, product news and fresh HR thinking from our People Scientists and the wider WorkBuzz team.
Employee Engagement
How Priory Cut Staff Turnover by 50% and Saved £4.6 Million Through Employee Engagement and Listening
In a recent Healthcare Masterclass , Jayne Stutt , Chief People Officer at Priory , shared how the organisation transformed its approach to employee engagement, retention, and well-being over four years. With more than 280 services across the UK and a workforce of over 15,000 , Priory’s experience offers powerful lessons for leaders striving to create cultures of trust, inclusion, and sustainable success.
Deskless
Why Strong Onboarding is the Secret to Keeping Frontline Workers Happy—and Why So Many Companies Get it Wrong
If you’ve ever started a job in retail, hospitality, or manufacturing, you know that those first few days can set the tone for your entire experience. But all too often, new hires are given a quick tour, handed some paperwork, and expected to dive right in. For frontline workers, where roles are fast-paced and demanding, this rushed introduction can leave them feeling unprepared and overwhelmed—and it's a big reason why turnover is so high in these industries.
Wellbeing
What Are HR’s Top Priorities Going into 2025?
2025 is shaping up to be a transformative year for HR, where new demands call for more strategic approaches to employee engagement. Gone are the days when productivity ruled the priority list; now, there’s a louder call to focus on employee well-being, engagement, and talent strategy at its center.
Wellbeing
It's Not Just About Perks. Here's How to Build an EVP That Employees Actually Care About
There’s a moment in every great campaign when the message transforms from words into something you feel . It stops being a tagline and starts being a truth. That’s how it should work with your Employee Value Proposition (EVP) . You can’t just write it down, frame it, and hang it in the break room. You have to live it, breathe it, and show it in every interaction, every benefit, every moment of the employee experience.
Retention
Employee Retention is Shifting in Priority–But Still Critical
Employee retention, once a top three priority for organizations has seen a surprising shift. According to our 2024 State of Employee Engagement report , retention has dropped eight places on the priority list compared to previous years. But here’s the kicker—data from the Society for Human Resource Management (SHRM) shows the cost of replacing an employee can be as high as six to nine months of their salary. So why the change? And what does it mean for businesses navigating the modern workforce?
Manufacturing
3 key people challenges in the manufacturing industry – and how to fix them
The manufacturing industry is known for its complex workforce challenges, which continue to evolve with technological advancements. Today, HR professionals in the manufacturing industry are facing a plethora of major challenges, some of which require timely solutions.
Retention
Employee retention is becoming more important – and more difficult
Our recent research found that retention has grown to become HR professionals’ top priority, as discussed in our State of Employee Engagement 2023 report . And, while the industry clearly understands the importance of keeping hold of your best people, it’s not getting any easier.
Employee Engagement
Attracting and retaining talent: 7 ways to bring your EVP to life
Looking back, the pandemic acted as an accelerator of changes we were already seeing in the world of work. Talent shortages already existed, companies were already struggling to offer an employee experience that matched employees’ heightened expectations, and there was already a gulf emerging between the old and new sectors of the economy – both as places to work, and between different workforce generations.
Employee Engagement
Tackling severe labour shortages with active listening
By Ian Barrow, Senior Employee Experience Consultant from WorkBuzz – this article first appeared in Today’s Hotelier .
Employee Engagement
The impact of employee engagement on company culture and performance
Employee engagement has become a buzzword in today’s business world, but it’s essential to the success of any organisation. From improved customer relations to a decrease in staff turnover, and increased productivity to easier recruitment, it’s an invaluable asset for organisations looking to compete in a marketplace that’s always evolving.
Financial Services
4 key people challenges in financial services – and how to fix them
As financial services continue to evolve, HR leaders are increasingly facing more complex challenges when it comes to managing their employees and need the skillset and agility necessary to keep up with their demands.
Deskless
5 of the best ways to retain your deskless employees
Your employees are your Everyday Heroes . They’re your difference-makers, so it’s vital you keep hold of them – but, especially when they work in ‘deskless’ roles, they can be difficult to reach and engage.
Health & Safety
3 key people challenges in the health and social care industry – and how to fix them
The health and social care industry faces unique people challenges, with caregivers required to be both business-savvy while maintaining a caring, human side when interacting with residents and patients.
Business & Professional Services
4 key people challenges in business and professional services – and how to fix them
As business and professional services continue to evolve, HR leaders are increasingly facing more complex challenges when it comes to managing their employees and need the skillset and agility necessary to keep up with their demands.
Leisure & Hospitality
3 key people challenges in the leisure and hospitality industry – and how to fix them
The leisure and hospitality industry is a fast-paced, dynamic environment that requires employees to have both creative and professional skills. Unfortunately, this can lead to the emergence of various people challenges such as high turnover, lack of motivation, difficulty in training and more – indeed, a recent Gallup survey found that only 35% of employees in the leisure and hospitality industry say they’re engaged.
Employee Engagement
3 key people challenges in the retail industry – and how to fix them
The retail industry is undergoing a massive shift, with rapid technological advancements and changing consumer behaviour asking serious questions of those operating in this space. Leaders and HR professionals are facing a multitude of people challenges that must be addressed to remain competitive in this ever-changing landscape.
Employee Engagement
How employee engagement software can improve employee retention
Employee retention is an important objective for organisations of all sizes. Having a high staff turnover rate can impact both the short-term and long-term success of an organisation by increasing operating costs, reducing morale, and diminishing an organisation’s overall efficiency. One way to improve employee retention rates, however, is to invest in employee engagement software . This software makes it easier for employers to track, measure, and analyse employee satisfaction levels, while...
Retention
Using onboard and exit survey data to inform your employee retention strategy
Onboard and exit survey data can provide valuable insights into the factors that contribute to employee retention and turnover. By analysing the responses of new hires and departing employees, organisations can identify areas of strength and weakness in their employee retention strategies and take steps to improve them.
Employee Engagement
3 key people challenges in the transportation and logistics industry – and how to fix them
The transportation and logistics industry is facing a number of key people challenges that need to be solved if organisations are to remain competitive. While the wider organisation attempts to tackle the rising cost of, well, everything, HR and people teams have their own issues to deal with.
Employee Engagement
What are your key metrics when measuring ROI from employee engagement activity?
Unlike with sales, advertising or production, quantifiable data for employee engagement is harder to come by – which makes it tough when measuring ROI (return on investment). The process of estimation and analysis to work out engagement levels, and to illustrate the impact of poor engagement versus high, can get a little muddy. Here, the introduction of KPIs is particularly valuable.
Employee Engagement
The impact of a four-day work week on recruitment and retention
The idea of a four-day work week has gained traction as a way to considerably improve work-life balance, increase productivity, and reduce stress. Indeed, organizations implementing this model have reported positive outcomes including increased job satisfaction, lower absenteeism, and improved employee morale. In fact, of the 61 companies across the UK who took part in the world’s biggest four-day week work trial , 92% are opting to continue.
Employee Engagement
5 things you need to know when developing your people strategy
There’s no getting away from it: if you want your business to succeed, it’s getting more and more important to have a clear strategy and plan in place for your people. But what are the prevailing workforce conditions most likely to impact your thinking in this space for the next few years?
Employee Engagement
What impact will the financial crisis have on employee retention?
The impact a financial crisis can have on employee retention varies from business to business, but it causes a level of insecurity for all workers in all industries. Even if their job isn’t directly at risk, uncertainty can lead people to look for work elsewhere – and that’s exacerbated by the cost-of-living crisis, with some employees heads turned by marginally better pay or the promise of a more stable position.
Employee Engagement
How to build better workplace cultures and top tips for HR teams
Last Christmas, Amazon stole the headlines when it doubled the signing on bonus for new starters at some depots to £3,000. But even in a strong economy, most organisations can’t win a salary race. Plus, this approach risks attracting the types of employees who will jump ship whenever another opportunity comes along that offers marginally better pay.
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