The latest thinking, advice and news
Practical advice, product news and fresh HR thinking from our People Scientists and the wider WorkBuzz team.
Employee Engagement
WorkBuzz achieves ISO/IEC 42001, reinforcing customer trust in AI
WorkBuzz has achieved ISO/IEC 42001 certification, demonstrating its commitment to responsible AI governance, transparency and security. Discover what this milestone means for customers and how it reinforces trust in AI-powered employee listening.
Employee Engagement
What You Lose When You Can't See Your Own Business
Run a single site, and you know things without asking. You walk the floor. You catch the sigh after a tough shift, the joke that tells you morale's fine, the sideways glance when a new process isn't landing. You don't need a survey to tell you what's going on, you're standing in it.
Employee Engagement
Don’t just measure engagement, start creating it
Wouldn't it be radical to cut straight to the action? To just do the things that employees tell you would make their day-to-day job easier, enable them to collaborate better, or make work more fulfilling - and then check that doing those things is boosting engagement?
Employee Engagement
How AI helps HR listen to deskless workers
Deskless workers make up the majority of the global workforce (comprising over 80%), yet they’re often the hardest group to reach, hear, and support. In sectors such as retail, hospitality, logistics, healthcare, and construction, employees don’t sit at desks, they don’t have regular email access and they often work across shifts or in distributed locations.
Employee Engagement
AI for HR: The Next Industrial Revolution, and the 3 Mistakes Leaders Must Avoid
AI for HR is no longer a future trend; it’s already reshaping how work gets done.
Employee Engagement
Why employee engagement benchmarks for deskless workers should matter to CEOs
How many levels of employees span the gap between the CEO and front line workers? In typical organisational structures, there are likely to be five or even six layers between the leader and the company’s customer-facing employees. Given that front line employees are in a position to provide lightning quick feedback on the customer experience, shape the company brand, and carry the company’s reputation daily, it’s critical that CEOs keep the feedback loop between themselves and those on the front
AI
Leadership and listening through change
The world continues to rapidly change and evolve. Between technological advances and economic or geopolitical contexts, there are plenty of headwinds for us to navigate organizationally as well as individually.
Employee Engagement
Listening Smarter: AI in Employee Feedback for the Not-for-Profit Sector
In a world where technology is evolving at speed, artificial intelligence (AI) is no longer a futuristic concept—it’s a practical tool already reshaping how organisations listen to their people.
Employee Engagement
AI as HR’s New Superpower: How Technology Is Rewriting the Rules of Employee Listening
Employee listening has never mattered more — yet for many HR teams, it has never felt harder to deliver.
Employee Engagement
AI, Alignment and the Human Connection: How HR Can Shape the Future of Work
In just two years, the conversation around AI in the workplace has moved from curiosity to critical capability. As Steve Frost, Founder and CEO of WorkBuzz, observes:
Employee Engagement
Introducing Perspectives: Your Culture, In Their Words
We’re excited to launch Perspectives , a new AI-powered feature that helps you understand what your people are really saying, so you can take action that matters.
Employee Engagement
HR’s New Productivity Puzzle: Balancing People, AI, and Performance in 2025
It's happening in offices all over the world: HR leaders are sitting at their desks, working through their days while juggling a seemingly endless series of priorities. Today’s agenda: draft a policy on hybrid work, evaluate the results of the annual engagement survey, and meet with the CEO to discuss lagging productivity metrics. The stakes couldn’t be higher. The expectation is clear: Do more with less. Be faster. Work smarter. Meet KPIs — oh, and keep everyone happy and engaged while...
Employee Engagement
How HR Leaders Can Empower Line Managers with Data and AI
If there’s one thing 2025 has made clear, it’s this: the workplace isn’t just evolving—it’s undergoing a seismic transformation. Technology is reshaping how we work in real time, and employees are seeking more than just a paycheck; they crave security, support, and recognition. At the heart of this shift are line managers, shouldering the critical responsibility of aligning strategy with execution, meeting KPIs, and ensuring employee engagement and productivity.
Deskless
Why Every Employee is Now Generation AI
Written by Gary Gould, WorkBuzz CMO
Employee Engagement
WorkBuzz Live! 2024 Brings HR Leaders Together to Shape the Future of Real-World Insights
Bringing together 150+ HR leaders from 100+ organizations, WorkBuzz Live! 2024 explored how generational diversity and AI will impact frontline workers.
News & Updates
WorkBuzz Launches First of its Kind AI to End the Engagement Survey Crunch
WorkBuzz launches People Science AI – a first-of-its-kind artificial intelligence that supports tailored employee engagement guidance for people leaders.
AI
Is AI HR's Newest Ally?
Article updated November 07, 2024, 10:00 AM
AI
Navigating the future: The evolution of HR in the age of AI
In the rapidly evolving landscape of technological advancements, the spotlight has shifted towards the rise of AI and machine learning – especially since the emergence of tools like Chat GPT , which has been at the forefront of discussions and headlines over the past year.
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