Leisure & Hospitality
3 key people challenges in the leisure and hospitality industry – and how to fix them
The leisure and hospitality industry is a fast-paced, dynamic environment that requires employees to have both creative and professional skills. Unfortunately, this can lead to the emergence of various people challenges such as high turnover, lack of motivation, difficulty in training and more – indeed, a recent Gallup survey found that only 35% of employees in the leisure and hospitality industry say they’re engaged.
Employee Engagement
How employee engagement software can improve employee retention
Employee retention is an important objective for organisations of all sizes. Having a high staff turnover rate can impact both the short-term and long-term success of an organisation by increasing operating costs, reducing morale, and diminishing an organisation’s overall efficiency. One way to improve employee retention rates, however, is to invest in employee engagement software . This software makes it easier for employers to track, measure, and analyse employee satisfaction levels, while...
Employee Engagement
What are your key metrics when measuring ROI from employee engagement activity?
Unlike with sales, advertising or production, quantifiable data for employee engagement is harder to come by – which makes it tough when measuring ROI (return on investment). The process of estimation and analysis to work out engagement levels, and to illustrate the impact of poor engagement versus high, can get a little muddy. Here, the introduction of KPIs is particularly valuable.
Employee Engagement
Preparing your people for a recession
A recession in the developed world is nothing new. In fact, since 1900, there have been 23 in the US and nine in the UK – as well as four fully global recessions since the end of World War Two.
Employee Engagement
Setting employee engagement KPIs that help demonstrate ROI
Unlike sales, advertisement or production, employee engagement cannot be measured easily with quantifiable data to demonstrate a return on investment. And this muddies the process of estimation and analysis to work out the engagement levels of staff, and what impact is had when engagement levels are poor vs. when engagement levels are high. This is where the introduction of KPIs is particularly valuable.
Productivity & Performance
Why does company culture matter?
There are many approaches your organisation can take to win the war for talent , where, in the modern day, talented candidates that are the right fit are hard to find and just as equally hard to keep. But ultimately, the approach that attracts and retains the modern worker above all is how they see, experience, and interpret the company culture. But this is often overlooked. Failure to compose a thought-through culture plan and/or allowing it to form naturally is therefore a huge mistake to...
Wellbeing
Easy initiatives you can implement to support employee well-being
In a recent WorkBuzz research paper , ‘employee well-being’ was cited as a key priority for HR professionals and business leaders, with the research revealing that nine in 10 HR professionals considered ‘supporting well-being’ as being more important to existing and prospective employees compared to 12 months ago.
Employee Engagement
How staff engagement/experience can impact your business performance
Staff wellbeing has never been a more popular topic of conversation. The Covid-19 pandemic pushed many of us into an involuntary period of self-reflection and left countless employees assessing whether they were in fact happy in their places of work, leading to a decline in staff engagement as a result.
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